Azure chatbot pricing9/26/2023 ![]() With Customers.ai OmniChat™️, any website visitor who is NOT a Facebook Messenger user can still talk to your bot through native web chat.Facebook Messenger bots integrate directly with Facebook ads and are shown to reduce Facebook Ad CPA and increase AOV.Facebook bots get access to a lot of useful customer data and businesses get the benefit of obtaining this data automatically on first connection.The majority of customers are accessible via Facebook Messenger (there are 1.3 billion active users on Messenger).If you’re just starting out with chatbots, you would do best to start with an OmniChat™️ chatbot that works simultaneously on native web chat and Facebook Messenger created on Customers.ai because: You can also create chatbots for chat messaging services such as Slack, Kik, Viber, Telegram, WhatsApp, LINE, Skype, and other platforms.įacebook Messenger is the platform of choice for most SMBs for a few basic reasons - the target audience uses it.Ĭhatbots like those created with Customers.ai provide a powerhouse of functionality for chatbots across all small business use cases. These Customers.ai chatbots work in both Facebook Messenger as well as for folks who aren’t using Messenger but are visiting your site (we call it native web chat). Using a template can save dozens of hours in labor and setup, and is an easy way to jump into the chatbot game with very low costs. It’s worth mentioning at this point, that you can create all of these chatbots using Customers.ai and chatbot templates. Lead generation – Lead generation chatbots are marketing-focused chatbots that usually involve prospecting and lead capture plus lead nurturing tactics like drip campaigns.Transactions chatbots – Chatbots can support ecommerce transactions, including providing discounts and coupons, receipts, shipment, tracking information, etc.Scheduling or registration chatbots – Want to take the busywork and hassle out of setting appointments for your beauty shop, coaching sessions, or dentist office? A chatbot can handle all of this, saving your office team time to work on more strategic initiatives and saving your business cost of staffing for this administrative task.A simple plugin plus a chatbot makes it happen. Website chatbot – One of the best uses of chatbots is providing user support and steering prospects toward what they’re looking for while potential customers are on your website.Many times, these chatbots look act a lot like a phone menu, except they’re way more interesting. Customer service chatbots – Customer support chatbots can serve a variety of purposes - FAQs, store hours, and directions, services, etc.Here are some options for small businesses investing in chatbot technology: It’s important to decide on the purpose and functionality of your chatbot. Now, let’s get into the all-important details.Ĭhatbot pricing - it all depends on your business goalsīefore you can get an accurate estimate of how much your dream bot will cost your business, you need to answer this question: $500-$5000/month – Hire a chatbot agency to create and maintain chatbots that do lead gen, execute sales funnels and do customer care and remarketing for you. ![]() Customers.ai’s starter plan for a chatbot that works in Facebook Messenger and in native website chat (hello, OmniChat!) is free for unlimited contacts. $0/mo-$49/mo for Software + Your Time – Use visual chatbot building software to create a chatbot in-house and have a powerful, robust chatbot to generate new business, do instant lead capture, upgrade Facebook ads, and boost sales.Free + Your Time – Create a chatbot in-house and have a basic, functional chatbot for responding to customer inquiries and questions.Here’s a 3-tier way of understanding chatbot pricing. (Read the rest of this article and you’ll have a much more nuanced understanding.) That’s as simple an answer as we can give in one sentence. The Simple Solution to Affordable ChatbotsĬhatbots cost from $0 to $1,000/month or higher, depending on all the things you program them to do.Two Chatbot Price Models - Agency and In-house.Chatbot Pricing Depends on Your Business Goals.If you want the one-minute version, jump to the end of the article where we dish up exactly what you need to know and do.
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